FAQs
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How does it work?
Upload a photo and get a unique and handmade custom design from your most meaningful memories.
- Custom drawing made by real artists
- Handmade
- 2 to 4 business days email delivery
- Unlimited free revisions
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Delivery Time
You will receive an email within 2-4 days after the purchase. The email will have a high resolution digital file with your design and you will be able give us your feedback.
We will make as many changes as you would like until you are 100% satisfied!
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What if I want some changes to be made?
To meet our customers' needs we always make sure you are 100% satisfied with the final piece. We offer unlimited revisions, which means you will be able to give your feedback and we will make any changes to achieve what you had in mind.
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Can I see the design before purchasing?
Since all our art is handmade we are not able to show it before ordering it.
We offer unlimited revisions, which means you will be able to give your feedback and we will make as many changes as needed to achieve what you have in mind. We always make sure you're 100% satisfied with the final piece before shipping it.
You will have our full support during this process and we can also help you choose the best photo to draw. If you need any help please contact us at contact@justlyne.com -
Do you only draw couples?
No, we design everything! We have a very talented team that has done a lot of work from couples to families, pets, artistic tattoos and landscapes.
If you have a different request please feel free to contact us at contact@justlyne.com and we will make it happen.
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I don't know which photo to choose, can you help me?
If you are not sure which photo will look the best for this type of art please email us atcontact@justlyne.comand we will help you choose the best one!
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We don't have a photo together, can you make the design?
Yes, we can! We can use a photo from each member and combine them into a design.
Please email us at contact@justlyne.com so we can help you choose the best photos.