Place Your Order: Upload the photo you want our artists to draw and select the size and colors of your product.
Art Preview (1-4 days): You'll get a preview straight to your inbox.
Unlimited Revisions: Request as many changes as needed until your design is perfect.
Production (1-3 days): Once approved, your order is locally produced in the U.S. or Australia.
Shipping: Shipping details can be found in our Shipping Policy.
Want it faster? Use our First In Line service to speed up the design process, and selectExpress or Priorityshipping at checkout for a quicker delivery.
What's the turnaround time?
Design Preview (1-4 days): After placing your order, within 1 to 4 days you'll get a preview straight to your inbox.
Production (1-3 days): Once approved, production takes 1 to 3 days to complete.
Shipping (1-4 days): After production, your order is packaged and shipped. Delivery typically takes 1 to 4 days, with faster options available at checkout.
Want it faster? Use our First In Line service to speed up the design process, and selectExpress or Priorityshipping at checkout for a quicker delivery.
All timeframes refer to business days.
Can I have multiple pets on one product?
Yes! Here are the limits based on product type:
For hoodies, sweatshirts, and t-shirts, we can feature up to 4 pets.
On mugs and caps, we can include up to 2 pets.
For Christmas sweaters, ornaments, and kids' products, we can add 1 pet.
For prints, there’s no limit — add as many pets as you’d like!
If you have any specific requests, feel free to reach out, and we’ll be happy to help!
Can I see the design before purchasing?
Due to the handmade nature of our work, we don’t provide previews before an order is placed. However, we offer unlimited revisions and only ship once you’ve fully approved the design, ensuring it meets your expectations 100%.
Need help selecting the perfect photo? We’re happy to assist! Just reach out to us at contact@justlyne.com
Do you only draw pets?
No, we design much more! Our talented team has created custom artwork featuring couples, families, pets, cars, logos, landscapes, and more. If you have a special request, feel free to contact us at contact@justlyne.com — we’re always excited to bring your unique vision to life.
Is my photo good enough to use?
If you're unsure whether your photo is suitable, feel free to reach out to us at contact@justlyne.com.
Here’s our advice for the best results:
Ensure the photo has good lighting.
Try to capture the photo at eye level with your pet.
Get a close-up to highlight your pet’s unique features.
Make sure the photo isn’t blurry.
Avoid cutting off important features (like ears!) in the frame.
We also have a dedicated team that reviews all photos once orders are placed. If there’s any issue with your photo, we’ll contact you right away via email.
Bought these for my 3 adult children for Christmas. They were a hit! They absolutely loved them! The likeness was amazing, looked exactly like our fur babies and the picture I sent. You did an amazing job! Several of their friends have already placed orders since Christmas because of these. Just got done placing an order for myself too. Thank you!
it ended up arriving the day after christmas… but my wife loved it SO much that it didn’t even matter!! Great work. I appreciate the artists who worked on this!
We lost our oldest dog this month and wanted something that wasn't ashes. I came across this and thought it will be cute. It did not disappoint and I didn't have to ask them to redraw the picture either.
I will highly recommend for anyone wanting a memory on a shirt or sweater.
The quality of the stitching is great.
I ordered my sweatshirt with my grand dog's picture. My granddaughter loved it so she asked for one with her dog. We are both happy with the result. Ordering was simple, and fast.
I love this sweatshirt so much! I was very thankful for the unlimited design changes because it took a lot of back and forth to get it perfect. But I am also too picky for my own good. 🫣 The designers and customer service department were very patient and helpful through the process.
My one and only wish was that the design was slightly bigger. But overall 10/10! 🩶
I’m obsessed!! It’s SO soft and very warm. I was so happy with this one I ended up buying my husband one of our other dog and my sister one of her two cats. It looked exactly like the picture! On the other one I bought, I asked for a few revisions and they did it right away and made sure it was perfect before I confirmed it.
We ordered two sweatshirts for Christmas for our daughter & son in law. They received them and absolutely loved them! The artist is so talented and drew their dog just like the picture we had sent them . Both our daughter & son in law love the quality of the sweatshirt and the colors we ordered were perfect . Thank you so much for a great product !!
This is such a blessing for me. I lost my Annabel many months ago and I think about her every day. Now I can wear her beautiful face on the days that I miss her so much. Thank you.
I ordered several shirts and a Christmas ornament as gifts and all the recipients are elated!! The Justlyne team was so accommodating and responded to emails promptly. I'll order again soon.
I actually purchased two of these sweatshirts. One hoodie style and this one without hood. For my husband and myself. Our dog passed last year so it was important that I found a good one. This company was honestly amazing. You get a proof after the artist does your design and can change it as many times as needed. I didnt need any adjustments. It was beautiful. My teen wants one too and we all know teens are picky about clothes. So I'll be ordering another. The quality of the sweatshirt and the actual stitching are wonderful and seem very durable, which is always a concern when online shopping. These did not disappoint. 100% recommend if you're on the fence about the purchase.
They did a tremendous job. The pic didn’t show her cowlick so all I did was mention it in the comments and it was drawn perfectly. The sweatshirt is comfortably soft and the embroidery is high quality. Love it.
The sweatshirt was a Christmas gift for my husband. He loves it and can now proudly show off the images of our two beloved dogs. The contrast between the white stitching and black sweatshirt is sharp and clearly defined. The material of the sweatshirt, itself, is a good weight and keeps my husband warm on these cold January days. The time between placing the order and receiving the item was brief. I highly recommend this company!
Our daughter is a junior in college over 300 miles ago and her corgi has been with us for 13.5 yrs. She is suffering from Cognitive Dysfunction Syndrome and we aren’t sure how much time we have. This was an amazing gift that truly captured her spark and personality. Thank you
I was very happy with my purchase. My family love their gifts. My only problem is that I didn’t receive my order before Christmas. Originally, I was supposed to but received after Christmas.
Had this made for my sister and her two pups as a Christmas present, and she absolutely loved it! She always says that her dogs’ contrasting personalities are her peace and comic relief, so I had that added to the sleeve. Excellent customer service and fast turnaround!
It took a while for a sweatshirt to arrive, but it was all worth it! OMG. Such a perfection! This is one of a kind products and not to be missed. I am planning to buy more in a future. Thank you! Just brilliant.