Place Your Order: Upload the photo you want our artists to draw and select the size and colors of your product.
Art Preview (1-4 days): You'll get a preview straight to your inbox.
Unlimited Revisions: Request as many changes as needed until your design is perfect.
Production (1-3 days): Once approved, your order is locally produced in the U.S. or Australia.
Shipping: Shipping details can be found in our Shipping Policy.
Want it faster? Use our First In Line service to speed up the design process, and selectExpress or Priorityshipping at checkout for a quicker delivery.
What's the turnaround time?
Design Preview (1-4 days): After placing your order, within 1 to 4 days you'll get a preview straight to your inbox.
Production (1-3 days): Once approved, production takes 1 to 3 days to complete.
Shipping (1-4 days): After production, your order is packaged and shipped. Delivery typically takes 1 to 4 days, with faster options available at checkout.
Want it faster? Use our First In Line service to speed up the design process, and selectExpress or Priorityshipping at checkout for a quicker delivery.
All timeframes refer to business days.
Can I have multiple pets on one product?
Yes! Here are the limits based on product type:
For hoodies, sweatshirts, and t-shirts, we can feature up to 4 pets.
On mugs and caps, we can include up to 2 pets.
For Christmas sweaters, ornaments, and kids' products, we can add 1 pet.
For prints, there’s no limit — add as many pets as you’d like!
If you have any specific requests, feel free to reach out, and we’ll be happy to help!
Can I see the design before purchasing?
Due to the handmade nature of our work, we don’t provide previews before an order is placed. However, we offer unlimited revisions and only ship once you’ve fully approved the design, ensuring it meets your expectations 100%.
Need help selecting the perfect photo? We’re happy to assist! Just reach out to us at contact@justlyne.com
Do you only draw pets?
No, we design much more! Our talented team has created custom artwork featuring couples, families, pets, cars, logos, landscapes, and more. If you have a special request, feel free to contact us at contact@justlyne.com — we’re always excited to bring your unique vision to life.
Is my photo good enough to use?
If you're unsure whether your photo is suitable, feel free to reach out to us at contact@justlyne.com.
Here’s our advice for the best results:
Ensure the photo has good lighting.
Try to capture the photo at eye level with your pet.
Get a close-up to highlight your pet’s unique features.
Make sure the photo isn’t blurry.
Avoid cutting off important features (like ears!) in the frame.
We also have a dedicated team that reviews all photos once orders are placed. If there’s any issue with your photo, we’ll contact you right away via email.
Both posters were a gift. The first one we presented last night and the person loves it and already has it hung up in her house. The designer was very easy to work with and quickly made changes we suggested. Interestingly, we ended up liking the first design the best and I’m happy we went back to it. Highly recommend - easy to use website, responsive company and a beautiful finished product.
I was a little nervous at first. I don't trust online shopping. I'm more of an in-person only kind of guy. I was also nervous because I thought the picture had too much going on. When I got the initial mock-up, I was so impressed. I made a few simple changes and everything was good to go. The actual picture arrived this weekend and we can't wait to get it framed and hung up!
Thank you so very much. The art looks amazing on the wall. Thank you Bryan, Emma and the rest of the team.
What a creative and amazing idea. All the very best!
I am so very happy with our framed custom portrait. It is more amazing than I had imagined. It is a perfect addition, and beautifully completes our photo wall.
I have been wearing my custom sweatshirt and get so many compliments. People recognize our dog's face right away. I have been able to recommend Just Lyne to many people. Great company with cool and unique products!
I absolutely love the print!! It came out beautifully. It was a present for my husband and he loves it!!
However when it arrived there was thread and dust between the print and the glass of the frame because not all the metal holders were secured so the print & the backing were exposed. Also it took a really long time from the date I ordered to delivery. I’m still waiting on an item I ordered & approved before this item.
Embroidery was brilliant, taken from a photo of our wonderful German short haired Pointer 💙❤️🙏
Looks exactly like him. Well done guys!👍
Customer service was awesome. Response time via email was next working day wow!
Just Lyne knocked it outta the park with this one! My wife loves the idea and loves the uniqueness of it. Customer service was quick and very easy to work with. They easily understood my requests and happily made edits to get it just right. I highly recommend them and will be buying more products from them in the future. Thank you for making this Anniversary gift extra special!
Just Lyne knocked it outta the park with this one! My wife loves the idea and loves the uniqueness of it. Customer service was quick and very easy to work with. They easily understood my requests and happily made edits to get it just right. I highly recommend them and will be buying more products from them in the future. Thank you for making this Anniversary gift extra special!
I got this made for my boyfriend’s birthday. One of the things I love most about him is his love and devotion for his daughter. I thought this would be a great way to honor that. He was so happy with it!
I got this made for my boyfriend’s birthday. One of the things I love most about him is his love and devotion for his daughter. I thought this would be a great way to honor that. He was so happy with it!
Thank you so much for the wonderful depiction of our pup Nala! She recently passed, and this was an amazing way to commemorate her and our favorite memory of her (wearing her birthday hat)! We love it!
I don’t love it. It also was not paying more to change the picture. I feel like the woman’s head is not shaped as I. The picture sent. It is for a wedding gift so I am hoping they will stilllime it
It was a wonderful experience for such a non-decision maker as myself. Easy website with visual options. Thank you and I'm sure the bride will love it!!
The drawing came out great. I got the maroon/wine color but it came out much darker than expected, almost looks black. It was still well received with the fiancé though!