Place Your Order: Upload the photo you want our artists to draw and select the size and colors of your product.
Art Preview (1-4 days): You'll get a preview straight to your inbox.
Unlimited Revisions: Request as many changes as needed until your design is perfect.
Production (1-3 days): Once approved, your order is locally produced in the U.S. or Australia.
Shipping: Shipping details can be found in our Shipping Policy.
Want it faster? Use our First In Line service to speed up the design process, and selectExpress or Priorityshipping at checkout for a quicker delivery.
What's the turnaround time?
Design Preview (1-4 days): After placing your order, within 1 to 4 days you'll get a preview straight to your inbox.
Production (1-3 days): Once approved, production takes 1 to 3 days to complete.
Shipping (1-4 days): After production, your order is packaged and shipped. Delivery typically takes 1 to 4 days, with faster options available at checkout.
Want it faster? Use our First In Line service to speed up the design process, and selectExpress or Priorityshipping at checkout for a quicker delivery.
All timeframes refer to business days.
Can I have multiple pets on one product?
Yes! Here are the limits based on product type:
For hoodies, sweatshirts, and t-shirts, we can feature up to 4 pets.
On mugs and caps, we can include up to 2 pets.
For Christmas sweaters, ornaments, and kids' products, we can add 1 pet.
For prints, there’s no limit — add as many pets as you’d like!
If you have any specific requests, feel free to reach out, and we’ll be happy to help!
Can I see the design before purchasing?
Due to the handmade nature of our work, we don’t provide previews before an order is placed. However, we offer unlimited revisions and only ship once you’ve fully approved the design, ensuring it meets your expectations 100%.
Need help selecting the perfect photo? We’re happy to assist! Just reach out to us at contact@justlyne.com
Do you only draw pets?
No, we design much more! Our talented team has created custom artwork featuring couples, families, pets, cars, logos, landscapes, and more. If you have a special request, feel free to contact us at contact@justlyne.com — we’re always excited to bring your unique vision to life.
Is my photo good enough to use?
If you're unsure whether your photo is suitable, feel free to reach out to us at contact@justlyne.com.
Here’s our advice for the best results:
Ensure the photo has good lighting.
Try to capture the photo at eye level with your pet.
Get a close-up to highlight your pet’s unique features.
Make sure the photo isn’t blurry.
Avoid cutting off important features (like ears!) in the frame.
We also have a dedicated team that reviews all photos once orders are placed. If there’s any issue with your photo, we’ll contact you right away via email.
This is the second time I've ordered from here. LOVE them. My wife was thrilled. And the material of the T-shirt and sweatshirt are top notice. We will continue to order more. Couldn't be happier with the process and final product.
I don't normally write reviews but I had to for this.
I found this process to be great! I took a photo of our sweet pup who recently passed, and Just Lyne did a great job with the likeness. It took a few tweaks, and the end result was great! The quality of the shirt is very nice as well. My husband loves it and I went ahead ordered another one for my son.
This is my second time ordering. I looove the designs and the apparel is fantastic. My family gets complimented every time they wear their shirts/hoodies.
Absolutely amazing gift. My wife was in tears. Great idea and great product! One recommendation would be to get women cut T-shirts in addition to the regular T-shirt. But amazing job! Love it!
I got this for my son , who lives his dog, for Christmas. I’m so happy with how it turns out. I uploaded the picture I sent and the shirt. It really looks like her. I’m sure he will love it.
They did such a great job on all 3 designs and the production and shipping was VERY quick. These make for such special gifts and I had to get one for myself of my Frenchie- looks just like him!
Ordered a t-shirt with images of my friend’s two favorite pets as a birthday gift. He absolutely loved it. He said the quality of the t-shirt was amazingly soft and comfortable. His new go-to t-shirt.
Great customer service from start to finish. I would definitely recommend.
I had ordered a hoodie around Xmas and I wore it to work. Everyone loved it. It looked exactly like my dog
Then recently my dog passed and I got a print of me and her and a t shirt with her and my cat who was her baby. I was worried cause the cat is black and I wasn't sure they would be able to see him
But both the t shirt and print came out beautiful!! They do a great job.
Will be ordering more
Looks so good, and just like the picture I sent in. I thought it was going to be embroidered so I was a little disappointed when it wasn’t but I still love it. Can’t wait to give it to my mom for mother’s day!
I received a t-shirt for Christmas which had the same design for a recently lost family pet named George, an American Bulldog. He was a “daddy’s boy.”
I wanted my wife to get the same type of t-shirt for another recently lost pet named Greta, who we also lost a few months ago. Greta was a “mommy’s dog” and when my wife opened the package and saw your great reproduction of Greta, she was so happy she cried.
I am Beyond impressed! You never know what your ordering and where’s its coming from. I took a chance and so Glad I did! I rejected the first take and I asked if they could zoom out more and they did exactly that! Took only couple of weeks and I am wearing my two favorite people!
I am Beyond impressed! You never know what your ordering and where’s its coming from. I took a chance and so Glad I did! I rejected the first take and I asked if they could zoom out more and they did exactly that! Took only couple of weeks and I am wearing my two favorite people!
My husband loves his tshirt! The design is so cute and was faster turn around than I expected. I asked for changes to the mockup and they completed them and returned the mockup extremely quickly.